We think there are some phrases that are both comforting and acceptable when it comes to breaking the hard news to someone. But, unintentionally, we can become part of the "blame" for the consequences that may have the way you tell the person the news, it can be a colleague, friend, family member, etc.
Experts say there are six expressions to avoid, especially in situations where you are giving someone bad news.
#1 "It could have been worse"
Psychologists say that this phrase excludes and invalidates the feelings of the person receiving this news and does not make the situation any easier.
#2 "Everything happens for a reason"
Psychologist Raw Christner says this can be a disturbing statement, as it implies there is an excuse for what happened. Telling someone something they don't want to hear is not a very acceptable feeling.
#3 "You will get over this situation in time"
Besides the lack of empathy, saying this expression shows that this bad news is not the end of the world! But, this does not mean that you say it in a rude way, but express it clearly without ignoring the emotions.
#4 "I know exactly how you feel"
We must understand that experiences are unique to each person. You can say this, to somehow normalize the situation, but this is seen by psychologists as an inconsiderate and disturbing expression.
#5 "At least..."
If you start the conversation like this, you tend to minimize the occasion. Don't start the sentence like that, because it can sound somewhat offensive.
#6 “You should be thankful that...”
With this expression you give tones of judgment to the bad news you want to express! You should let the person receive the news in his/her own way and according to his/her feelings, without passing judgement.
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