Global company CrowdStrike has responded to the chaos that affected airports, banks, railways, hospitals and businesses, saying it was all the result of a flaw found in a single content update for Windows hosts. In a response to X, the company's president, George Kurtz, said:
“CrowdStrike is actively working with customers affected by a flaw found in a single content update for Windows hosts. Mac and Linux hosts are not affected. This is not a security incident or cyber attack. The problem has been identified, isolated and is being fixed. We refer customers to the support portal for the latest updates and will continue to provide complete and ongoing updates on our website. We recommend that organizations ensure they are communicating with CrowdStrike representatives through official channels. Our team is fully mobilized to ensure the safety and stability of CrowdStrike customers.
CrowdStrike is actively working with customers affected by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not affected. This is not a security incident or cyber attack. The issue has been identified, isolated and a fix has been deployed. We…
— George Kurtz (@George_Kurtz) July 19, 2024
The problem reflected in Microsoft brought problems around the world. Alan Woodward, a professor of cyber security at the University of Surrey, said: “The product is used by large organizations that have a significant number of computers, to ensure that everything is monitored. "Unfortunately, if all the computers are lost, they may not be able to function or only at a very low level of service," adding that fixing the problem could take several days.
“The main frustration is that fixing the problem will require manual intervention on every affected PC. This will mean major delays in recovery and therefore disruption for the next few days," he added.
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